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At Ariel, Its about bringing your skills, your curiosity and your best true self to your work. At Ariel, you will match your ingenuity with the latest technology to make incredible things happen. Let's create positive, long-lasting value.
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Client Executive - KAM

What does an Ariel KAM do?

Do you want to sell "widgets and sugar water" for the rest of your life? Or do you want to join us and shape the future and be part of Africa's growth?

Our Key Account Managers are not just salespeople. They are customer executive consultants and the front face of our company. An important role in retaining and building relationships with new and existing clients and key customers and achieving assigned sales targets. Your main responsibility will be to manage expectations and oversee that a client’s needs are met in a timely fashion.

Do you have what IT takes ?
Account Manager Duties

Establish and maintain a professional relationship with clients.
Coordinate with various teams so that the customers expectations are met.
Continue their assessment of a clients needs and business objectives.
Help develop initiatives to increase customer satisfaction and retention.
Assist all teams in meeting financial targets and growth objectives.
Help management with company-wide strategic planning.
Upsell a companys services and solutions.
Manage a clients projects from beginning to end.
Take a clients requirements and assist with plans to meet those requirements.

Account Manager Skills

Excellent verbal and written communication skills.
Work well under pressure and commit to deadlines.
Have excellent people skills and intuitive to customers business needs.
Be well-groomed and presentable.
Calmly deal with customer complaints and issues.
The ability to work independently and within a team.
Good PC and software skills.
Basic accounting and technical knowledge.

Account Manager CV Must-Haves

Dont let your CV be ignored, and make sure to list examples of:
Your proven sales successes and retention prowess.
Your skills of making targets and generating new business.

Your performance and not just responsibilities.
Your key strengths per job under your career history.
Account Manager Interview Questions

If you are interested in the position, please send us a detailed CV with a covering letter outlining the following.
Share with us your retention strategy?
Give us an example of how you generate new business?
What are your short and long-term goals in your Account Manager career?
Have you ever missed a sales target? What have you learned to avoid it happening again?
How did you deal with an unsatisfied client?
What did you sell at your previous company, and how did you sell it?

Account Manager Qualifications

You will need a Matric and an Amazing or Botswana residency with a business management degree or diploma with reasonably good grades. Any post-Matric qualifications in sales or business will be a great advantage as a working professional. Your proven sales and client retention experience will be more important than a qualification… but stay ahead of other candidates and remain relevant in job marketing by continuing your education and upskilling.

Reports to

Sales Manager

Project Manager

Project Manager Role

What does an and Ariel Project Manager do?

The experienced Project Manager manages key client projects. The prmanager'snager responsibilities include coordinating and completing projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor and summarise the project's progress. Prepare reports for upper management regarding the status of the project.

The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and budget. They will coordinate with other departments to ensure all aspects of each project are compatible and hire new talent to fulfil client needs.

We require a bachelor's degree and 2-4 years of experience in the field or a related area. Familiar with a variety of the field's concepts, practices, and procedures.

Rely on limited experience and judgment to plan and accomplish goals. Perform a variety of tasks. Lead and direct the work of other team members. A wide degree of creativity and latitude is expected. Typically reports to the COO. They will enhance department and organisation reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Project Manager responsibilities:
Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.
Ensure that all projects are delivered on time, within the scope and budget.
Assist in defining project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.
Ensure resource availability and allocation.
Develop a detailed project plan to monitor and track progress.
Manage changes to the project scope, schedule, and costs using appropriate verification techniques.
Measure performance using appropriate project management tools and techniques.
Report and escalate to management as needed.
Manage the relationship with the client and relevant stakeholders.
Perform risk management to minimise potential risks.
Establish and maintain relationships with third parties/vendors.
Create and maintain comprehensive project documentation.
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
Delegate project tasks based on junior staff members' strengths, skill sets, and experience levels.
Track project performance, specifically to analyse the successful completion of short and long-term goals.
Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
Develop comprehensive project plans to be shared with clients as well as other staff members.
Use and continually develop leadership skills.
Attend conferences and training as required to maintain proficiency. Perform other related duties as assigned.
Develop spreadsheets, diagrams and process map to document needs.

Project manager requirements:
Proven working experience in project management.
Excellent client-facing and internal communication skills.
Excellent written and verbal communication skills.
Solid organisational skills, including attention to detail and multitasking skills.
Strong working knowledge of Microsoft Office.
Project Management Professional (PMP) / PRINCE II certification is a plus.
Bachelor's Degree in the appropriate field of study or equivalent work experience.
Experience with project management software tools>

Project Manager skills & proficiencies:

Developing and Tracking Budgets.
Project Management.
Process Improvement.
Performance Management.
Inventory Control.
Verbal Communication.
Written Communication.
Risk Management.
Cost Control.
Critical Thinking.
Problem Solving.
Analytical Skills.
Technical Skills.

Reports to

IT Director

Presales Engineer and Technical Support Consultant

What does an Ariel Presales Engineer do ?

Our Presales Consultants work closely with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that address customer needs. Use the following job description template when hiring a Presales Consultant and customize it further based on your specific requirements.

We are currently hiring a Presales Consultant to provide presales support to the team.

Main Responsibilities of a Presales Consultant
Your responsibilities will include:

Developing solutions and organising, planning, creating & delivering compelling proof of concept demonstrations.
Ensuring solutions stated in the Statement of Work are best practices and in line with client requirements.
Managing the sales bid process by responding to RFIs & RFP.
Working closely with Sales to ensure successful closure of the sales process.
Liaising with Product Managers to provide feedback from clients about product requirements.
Keeping abreast of market trends and product & competitor landscapes.

Key Requirements
You possess a Degree in Computer Science, Engineering or a related field.
You have prior experience within presales.
You possess strong problem solving and prioritisation skills.
You have strong presentation skills.
Technical Skills.
You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders.

Reports to

IT Director, and COO

DevSecOps Engineer

What does a Dev Sec Ops Engineer do ?

DevSecOps need to bridge the gap between traditional software developers, operation practitioners, project management and a security specialist, to bring a holistic approach to the entire development cycle.

Is it Development? is it Security? Is it operations?

No, Its DevSec Ops the super-powered triumvirate of agile security success.

DevSecops engineer is an IT professional who operates in the DEV-Sec-Ops orientated team, working with end-to-end infrastructure security and cloud solutions, they are the pivot on which agile security rests, it’s a challenging role and requires a balance od skills sets and a creative type of personality.

It’s one thing to write code and understand a network, but a soft skill is essential to our customers, the ability to communicate.

The DevSecOps engineer must understand ICT security and how it impacts each stage of the development pipeline, demonstrate strict adherence to processes, understand the employment pipeline, and automated build servers understand that modelling and assessment techniques.

The Engineer does everything end to end, making the role very stimulating.

Must understand app development firewall configurations, AWS, GCP and Azure, development cycle and history of using code. (Hardware, Software, Datacentre, Networking, AI, robotics, and IoT.

A great DevSecOps engineer would have led security audits at a high level in the past, plus have the expertise of the security realm and skills as a developer, agreed not a very common role.

They have leadership ability and a deep understanding of the fundamentals of networking and can rapidly achieve a good understanding of unfamiliar technology and architecture; they create solutions that are tailored to reality and keep with evolution in each filled technology space from IoT to DevOp.

They are team players with good communication skills and a deep understanding of how security affects networks at each layer.
We are looking for attention to detail-driven analytics and management with organisational goals to prevent security vulnerabilities across the network.

We deliver the promise of new technology to support our customers' ever-changing requirements. If you think you have what it takes to work on our networks, contact us and help change network innovation across Africa.

Reports to

IT Director, and COO

Ready to work with us ? Make your next move, our move.